HORECA Strategy – GLOBAL FMCG Brand

Ojective

Build insight foundation for a localised HORECA sales toolkit

Key Focus
  • Identify high-potential tea consumption moments
  • Map service rituals across HORECA segments
  • Capture B2B buyer/consumer insights
  • Define local playbook
What We Did
  • Stakeholder interviews & site visits
  • UAE-wide consumer survey
  • Segment mapping & brand audit
  • Proposed toolkits & agency brief
Outcome
  • Clear segment focus (hotels, upper casual, premium cafés)
  • Consumer-anchored concept and playbook
  • Plug-and-play activation tools
  • Toolkit adaptable across HORECA tiers